30 days money back or item exchange

We offer 100% satisfaction guarantee. Most items can be returned within 30 days of receiving the item. Within 30 days of receiving the items, if you are not 100% satisfied with the item, you may return it for exchange or full refund (excluding shipping charges). If your return is a result of our error we will also refund your shipping charge.

All returns must be in new, resalable condition and in original unmodified packaging. Custom orders can not be returned when they function properly. Custom Orders mean the manufacturing according to client’s detailed requirement.

Ship To:

If you want to exchange or return your item, pls contact your sales representative directly, or just email to sales@hy-fiber.com to get more information.
We will deal with the Exchange or Return in time.